Useful contacts

Warm Hubs lead: Christine Nicholls, Community Development Officer at CAN

Local Office: Community Action Northumberland, Bellview Resource Centre, 33 West Street, Belford, Northumberland.  NE70 7QB

Mobile number 07827 403837

National Energy Action - advice on keeping warm and safe

National Energy Action (NEA) has a new WASH Advice Service which is a free support service providing advice to householders on their energy bills and keeping warm and safe in their home. It also offers advice workshops direct to householders and training to frontline staff.

What is on offer:
• Face to face/telephone/online support for householders and caseworkers
• Engagement sessions/workshops/community events
• Training for frontline staff

They can help with:
• Warm Home Discount and Priority Service Register information
• Support with gas and electricity accounts including fuel debt
• Switching suppliers
• Energy efficiency
• Trust fund applications
• Water rates
• Benefits advice and income maximisation

For more information visit